At Kerala Doctors UK, we believe that compassionate healthcare must always be supported by strong governance, clear boundaries, and unwavering responsibility. Every consultation, every record, every interaction is protected by systems designed to keep you safe - emotionally, medically, and legally.

This page outlines the core policies that safeguard our patients, clinicians, and community. Each one reflects our commitment to CQCregulated, ethical, transparent, and culturally sensitive online healthcare.

Our Terms & Conditions outline how our online GP service works, including:

• What you can expect from us
• What we ask of you
• Safe use of digital consultations
• Payment and refund rules
• Boundaries of clinical care
• Safeguarding and emergency guidance
• These terms help us deliver care that is safe, ethical, and consistent for every patient.