Kerala Doctors UK is not an emergency medical service.
We are not able to provide urgent or life-saving care through this service.
If you are currently experiencing a medical emergency, you must seek immediate help.
Call 999 immediately or go to your nearest Emergency Department if you experience any of the following:
Chest pain or suspected heart attack
Signs of stroke (face drooping, arm weakness, speech difficulty)
Severe breathing difficulty
Heavy or uncontrolled bleeding
Loss of consciousness or collapse
Severe allergic reaction (anaphylaxis)
Serious injury or trauma
Severe mental health crisis or risk of self-harm
If your condition is urgent but not life-threatening, you should contact:
NHS 111
Available 24/7
Provides urgent medical advice
Can direct you to the most appropriate service
Your NHS GP Practice
For ongoing medical concerns
For continuity of care
For review of chronic conditions
Once operational, Kerala Doctors UK will provide routine, non-emergency primary care consultations only.
Our clinicians will assess whether a remote consultation is appropriate. If a condition requires urgent or in-person assessment, patients will be advised to seek appropriate NHS or emergency services.
We are committed to ensuring that patient safety is prioritised at all times.
During consultations, clinicians will:
Identify red-flag symptoms
Assess urgency of presentation
Escalate care when necessary
Refer patients appropriately to NHS services
Avoid managing conditions that require emergency intervention remotely
If you are experiencing a mental health crisis or feeling suicidal, please seek immediate help:
Call 999 if you are in immediate danger
Go to your nearest A&E department
Contact NHS 111
Contact Samaritans (116 123 – available 24/7 in the UK)
Patients are responsible for seeking emergency care when needed.
Online GP services are not suitable for emergency assessment or treatment.
If in doubt about the severity of your condition, always seek urgent NHS advice or emergency care first.
Kerala Doctors UK should only be used for non-emergency, routine medical concerns once the service is fully operational.
